At 24rc, protecting your personal data is our top priority. This privacy policy clearly explains what information we collect, how it is used, and what rights you have.
🔒 Our Commitment: 24rc never sells your personal data to third parties. Protecting your privacy is both our legal and ethical responsibility.
We collect various types of information when you register and use the 24rc platform. This privacy policy clearly outlines what data is collected and how it is used.
Name, date of birth, NID/passport number
Email address, mobile number
Current and Permanent Address
Payment methods, transaction history
IP address, browser, operating system
Game history, bets, wins & losses
When you use the 24rc website or app, certain information is collected automatically. This includes your IP address, browser type, pages visited, time spent on each page, click patterns, and device information. This data helps us improve the quality of our service.
We sometimes use third-party services for identity verification (KYC). These services verify your identity documents and share limited information with us. Transaction data may also be received from payment gateways such as bKash, Nagad, and Rocket for payment processing.
Data collected on 24rc is used only for specific, lawful purposes. Below are the main reasons we use your information:
📌 Important: We do not sell your data to third parties for advertising. You can unsubscribe from marketing communications at any time.
24rc stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements.
24rc shares your personal information only in limited circumstances and only with parties that require it. We never sell your data.
⚠️ Warning: 24rc employees or representatives will never ask for your password or OTP by phone or message. Any such request is fraudulent — report it to us immediately.
The 24rc website uses cookies and similar technologies. Cookies are small text files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working.
24rc's Privacy Policy complies with international standards. You have the following rights over your own data:
| Rights | Description | How to Apply |
|---|---|---|
| Right to Access | You can find out what information we hold about you | Email Support |
| Right to Rectification | You can request corrections to any inaccurate information | Account Settings or Support |
| Right to Erasure | Data may be deleted where no legal obligation requires retention | Submit a Written Request |
| Right to Portability | Receive your data in a machine-readable format | Submit a request to Support |
| Right to Object | Opt out of marketing communications | Unsubscribe link or Support |
| Right to Restrict Processing | You can restrict how your data is used for specific purposes | Contact Support |
We will respond to rights requests within a maximum of 30 business days.
24rc is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified at registration, and KYC verification is mandatory in any cases where there is suspicion of underage use.
If you become aware that a minor has created a 24rc account, please support@24rc.app. We will close that account and delete the associated data.
24rc uses industry-leading security measures to protect your data. Technical safeguards are at the heart of our Privacy Policy.
As our services and legal requirements evolve, this privacy policy may be updated. For significant changes, we will notify you through the following:
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, complaints, or rights requests, please contact our Data Protection Officer:
If you are not satisfied with our response, you may file a complaint directly with the Curacao eGaming authority.
Your privacy is protected on both the technical and policy fronts
Every piece of your data and every transaction is protected by SSL 256-bit encryption — the same level of secure connection used by banks.
Your identity is verified to ensure no one else can access your account. Our goal is to bring fraud down to zero.
24rc does not sell your personal information to third parties under any circumstances. Your data belongs to you — that is our core principle.
Independent cybersecurity experts regularly audit our systems. Any vulnerabilities found are addressed immediately.
All our staff are trained in data protection laws and policies, and operate under strict non-disclosure agreements (NDAs).
In accordance with the Curacao eGaming licence requirements, our Privacy Policy maintains international standards and is updated on a regular basis.
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